SSAA Insurance Brokers Pty Ltd - Claims Reporting Procedures

General
Prompt notification of any Fire, Accident, Theft, Malicious Damage or Injury which may lead to an insurance claim is of utmost importance in contributing towards achieving a speedy settlement from the Insurers. Of equal importance is the provision of as much detail as possible when reporting accidents on the claim form.

Reporting
All claims (except Workcover or Worker's Compensation) are to be advised to SSAA Insurance Brokers. Written confirmation and claim forms are to be submitted as soon as possible thereafter. Appointment of assessors and authority to proceed with repairs etc. will be arranged by SSAA Insurance Brokers after liaising with the Insurer concerned.

Motor Vehicle
For any claim by a Third Party to be considered it must be in writing by the claimant and be supported by fully detailed written estimates of the repair costs. The claim form is to be lodged with SSAA Insurance Brokers together with two quotations for repairs.

Burglary, Money or Lost Property
Any losses should be immediately advised on discovery to the nearest Police Station.

In addition to normal procedures a Letter of Claim should be lodged on the Carrier and a copy of this forwarded to SSAA Insurance Brokers together with:
• Delivery Receipt
• Invoices
• Any other relevant information or documents

Liability Insurance
In the event of a Third Party advising of personal injury or damage to property resulting from your business activities or products full details should be taken but under no circumstances should liability be admitted.

Should any undue delay occur in relation to the claims settlement process, or any other difficulty, please contact SSAA Insurance Brokers.